The headset for the digital contact centre
Jabra Engage 50 – A true digital headset
Is your contact centre moving, or considering moving, to softphones? Are you are investing in contact centre applications – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.
The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.
Works with your phone or platform.
Our headsets and speakerphones work out of the box with over 10,000 traditional deskphones. They are future-proof and compatible with all softphone web-clients and contact centre platforms; from Cisco to Avaya to Genesys Cloud.
Providing excellent customer service starts with reliability. Jabra call centre headsets are simple to use today and will be simple to use tomorrow – no matter how you’ve set up your office.
Your customers will be happy and so too will your workforce.
Digital sound for the clearest calls
A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.
A unique system of 3-microphones with intelligent noise-cancellation blocks out background noise and breathing sounds, so customers hear only the agents voice, thereby delivering a superior call experience, whether you work from home or a physical contact centre.
Reduce interruptions and enhance agents’ focus
Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs*. Impressive passive noise-cancellation enhances agents’ focus.